If you are having trouble with the installer, the following additional options may help resolve your issue. As always, contact QA Cafe Support for help. Customers have access to unlimited tech support and we are happy to help!
Usage: ./cloudshark-installer-v3.9.6.el7.run -- [options]
-h, --help Display help for this command
-l, --license license_file License to copy to /usr/qacafe/licenses/
-d, --debug Enable verbose output
-f, --force Ignore errors
--upgrade Do not prompt if this requires an upgrade from the
previous version. The default behavior is to prompt
the user to continue if an older version is detected.
--with-threat Install Threat Assessment Addon
--repo-only Create the 'cloudshark' repository only
--trust-yum Leave the yum repos that are enabled alone when
performing any actions. The default is to disable
everything but the new 'cloudshark' repository.
The --debug flag turns on Bash command logging (set -x) for every command run by the installer. This can be helpful for determining where a command is failing, and may be requested by Support.
To save the output of the installer while also seeing it on screen, use the tee command to save to a file:
./cloudshark-installer-v3.9.6.el7.run -- --debug | tee debug.log
By default, the installer will bail out and exit if any subcommand fails. In a normal installation, we do not expect any errors, however it may be necessary for the installer to ignore any errors it encounters and continue.
Combining this option with --debug is recommended.
./cloudshark-installer-v3.9.6.el7.run -- --force --debug
If you are setting up a local mirror repository and wish to include CloudShark, or are an integrator who wants to perform a custom installation, you can use the --repo-only flag to copy the packages to the system, but do not install them.
./cloudshark-installer-v3.9.6.el7.run -- --repo-only
The repository will be created under /usr/cloudshark/repo and a new repository named "cloudshark" is configured under /etc/yum.repos.d/ to use.
If the system was not installed with the stock CentOS 7 Minimal image, it is possible that certain dependencies are not available. These may still be retrieved from the system's YUM repositories.
These must be configured correctly either to connect to the internet, or to access local DVD media containing a package repository.
The CloudShark Installer by default disables all other repositories when installing CloudShark locally. This behavior can be disabled by including the --trust-yum option when running:
./cloudshark-installer-v3.9.6.el7.run -- --trust-yum
Please mention to QA Cafe Support if you are trying this option as it will help troubleshooting efforts.