CloudShark is node-locked to a single system identified by a unique system ID. You can view the current system ID by running the following command as root:

/usr/cloudshark/ruby/bin/cafepack -s


You can view your current licenses on the CloudShark customer lounge.

Each license is for a specific version of CloudShark. When a new version is released all of the licenses in the customer lounge will be updated to the latest version. Please contact support if you would like to disable this behavior and lock your license to a specific version of CloudShark.

If any system parameters change, the system ID will also change and CloudShark will no longer run. Please contact support if this occurs.