"Comparing QA Cafe CDRouter support to other support departments... I can honestly say that QA Cafe performs the best." - Technicolor
Our support team doesn't just help you use CDRouter - we help you build better products. Our crew has decades of experience in the broadband and computer networking fields, and a deep knowledge of industry standards and protocol behavior.
Our CDRouter team will take you step by step through installing CDRouter, integrating it with your testing environment, and get you running tests in no time.
Need help creating custom tests or how a certain protocol or feature should be tested? Your support includes web-sessions with our experts on any number of topics.
An active CDRouter system with an MSA subscription gives you unlimited access to our support team and updates to your CDRouter system. We're an extension of your own QA team!
"We use it regularly to test CPEs from third party vendors and new firmware deployed to existing CPE. Being able to do all that unattended, fully automated, and overnight is key." - Netcologne
CDRouter is a complete test automation platform that improves your test output and workflow significantly. Here's some of the questions our users consider when choosing CDRouter.
Manual testing is a tedious, intensive process, prone to mistakes and wasted time. Almost everyone reaches out to us first because they are looking to save time and resources. Moving engineers from running repetitive tests to focusing on more productive endeavors is usually the easiest place to see dollars saved.
CDRouter's thousands of test cases are all fully automated, and can be started and monitored through a easier to use web interface or integrate with existing tools and processes.
With manual testing it is difficult (if not impossible) to ensure repeatability from one test run to the next. This is particularly important when doing regression testing on firmware revisions, when isolating and controlling variables is a necessity.
CDRouter is built with automation and repeatability in its fundamental design, with easy tracking and correlation of results.
It's difficult to get standard operating procedures adopted by different QA teams, particularly when they are separated by time, language, and culture. Moreover, it's easier to validate and deliver on services when both customer and client are using the same test system.
CDRouter is the industry standard in connected device testing, so you know you'll be getting the same results as your customers. Our platform represents years of best practices built into an easy to use system for all of your QA teams.
Bugs are found every day, even on fully deployed devices. New features are added at the demand of your customers. How much time does it take to run comprehensive validations/regressions before committing the changes to your production code base?
CDRouter not only makes it easier to run thousands of tests overnight, but consistently ensure that the only variations in testing are in the code you are trying to validate.
Most organizations have layers of practices that have built up over time - documents and spreadsheets, email threads, or physical notes. Things get lost and it is difficult to show results to your management or customers.
CDRouter's tools use our revolutionary web interface to make collaborating on results as easy as sharing a URL. Our logging and packet capture tools let you drill down to the data you need and tag it so it never gets lost in the process.
Building a lab-grade broadband environment requires a lot of systems and moving parts. Many protocols are not well understood and are intensive to set up.
CDRouter simulates the entire network, so there is no need for your team to provision, maintain and support systems for all the necessary services in the network. What's more, CDRouter simulates hosts and clients to present a real world view for scalability and feature validation.