Privacy Policy

Your privacy and trust is important to us. It is QA Cafe, LLC's policy to respect your privacy regarding any information we may collect from you across our website, www.qacafe.com, and other sites we own and operate. This privacy statement provides clear information of how we collect, use, share and protect your personal data.

Data We Collect

Personal Information

We may ask for personal information such as name, contact information (postal address, telephone number, and email address), employer or affiliation and billing information.

This data is considered “identifying information”, as it can personally identify you. We only request personal information relevant to providing you with a service, and only use it to help provide or improve this service.

Technical Information

QA Cafe, LLC, may also collect and use information by your online interactions with our website. This technical information may include IP address, browser size, type and language, time spent on our website and the hyperlinks you visited.

Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites, and cannot accept responsibility or liability for their respective privacy policies.

How We Collect Personal Data

QA Cafe, LLC, collects information by fair and lawful means, with your knowledge and consent. We also let you know why we’re collecting it and how it will be used. We may collect personal information in several ways.

Cookies

We use “cookies” to collect information about you and your activity across our website. A cookie is a small piece of data that our website stores on your computer, and accesses each time you visit, so we can understand how you use our site. This helps us serve you content based on preferences you have specified. We may use persistent cookies and session cookies. A persistent cookie stays in your browser and will be read by us when you return to one of our sites. Persistent cookies will individually expire at different times. Session cookies only last for as long as the session (usually the current visit to a website or a browser session).

Third-party cookies on our site

We may employ third-party companies and individuals on our websites—for example, analytics providers and content partners. We grant these third parties access to selected information to perform specific tasks on our behalf. They may also set third-party cookies in order to deliver the services they are providing. Third-party cookies can be used to track you on other websites that use the same third-party service. As we have no control over third-party cookies, they are not covered by QA Cafe, LLC’s cookie policy.

If you don’t wish to accept cookies from us, you should instruct your browser to refuse cookies from www.qacafe.com, with the understanding that we may be unable to provide you with some of your desired content and services. In particular, you will not be able to use our customer portal.

How We Use Personal Data

QA Cafe, LLC may use your personal information to contact you with updates about our website and services, along with promotional content that we believe may be of interest to you. If you wish to opt out of receiving promotional content, you can follow the “unsubscribe” instructions provided alongside any promotional correspondence from us. We will always ask for your consent prior to storing your personal information or using your personal information to send you promotional content. We don’t share any personally identifying information publicly or with third-parties, except when required to by law.

How We Process, Store and Protect Personal Data

We only retain collected information for as long as necessary to provide you with your requested service. What data we store, we’ll protect within commercially acceptable means to prevent loss and theft, as well as unauthorised access, disclosure, copying, use or modification. The personal information we collect is stored and processed in the United States, or where our third-party providers maintain facilities. We only transfer data within jurisdictions subject to data protection laws that reflect our commitment to protecting the privacy of our users.

Use of Third-party Services

We may use third-party services for email marketing, advertising and promotion, analytics tracking and customer satisfaction surveys. We do not give them permission to disclose or use any of our data for any other purpose other than performing specific tasks on our behalf.

Modifications to Our Privacy Policy

We reserve the right to modify this privacy policy at any time. We will take reasonable steps to let users know about changes via our website. Your continued use of this site after any changes to this policy will be regarded as acceptance of our practices around privacy and personal information.

Your Rights and Choices About Your Personal Data

You have the right to be informed about how your data is collected and used. You are entitled to know what data we collect about you, and how it is processed. You are entitled to correct and update any personal information about you, and to request this information be deleted. If you have an account on our customer portal you may amend your account information at any time. Otherwise, you may email privacy@qacafe.com to request modification or deletion of your personal information.

You are entitled to restrict or object to our use of your data, while retaining the right to use your personal information for your own purposes.

Feel free to contact us if you have any concerns or questions about how we handle your data and personal information.

QA Cafe, LLC Privacy Team

Email: privacy@qacafe.com

Postal Address: 55 Green Street, Portsmouth, NH 03801

This policy is effective as of September 19, 2018.