Analyze Where the Packets Are - Tips for Global SOCs and MSSPs

A Practical Model for SOC Teams Supporting Many Environments

You’re on the hook for finding out what went wrong - fast. An alert comes in from a client site or datacenter. Maybe it’s suspicious DNS traffic. Maybe a service is down. Your monitoring software knows there’s an error, but doesn’t know why. Your team needs to pull the packet captures and dig in.

But here’s the problem: The packets you need are there. You are here. And between you and the data are slow transfers, siloed systems, and a growing backlog of other environments waiting for attention.

This is the reality for modern SOC teams and MSSPs trying to protect infrastructure they don’t physically manage - multiple customer networks, multiple data centers, and multiple platforms. And yet, the expectation remains the same: be fast, be accurate, and avoid mistakes.

Why context matters

Every packet makes more sense when viewed in context:

• What was the local network layout at the time of capture?
• What other traffic was flowing through the same segment?
• Which devices or systems were involved?

By analyzing traffic at its source, analysts can act more quickly and make more informed decisions by seeing the whole picture. This is especially important for SOC teams working across multiple customer networks or regional environments, where infrastructure and traffic patterns differ.

The hidden cost of moving the packet captures

The traditional workflow is to download the pcap to a workstation or to put it in an accessible file store. But that model breaks down quickly:

• Transferring large captures over congested networks is slow, expensive, and often fails.
• Packets taken out of their environment lose context: IPs are harder to correlate, topology assumptions break, and visibility suffers.
• When you support multiple customers, moving data introduces real risks of opening the wrong files or exposure across tenant lines.

The result? Slower investigations, security risks, and stressed-out teams trying to find the right information.

A more effective approach: analyze locally, access securely

What if your team could analyze traffic where it’s captured, without having to move it, or themselves?

That’s the model many MSSPs and distributed security teams are turning to: deploying analysis tools per site, per customer, or per data center (where the data resides), while still providing analysts with secure, remote access to perform their work.

This approach keeps packet data close to its source, preserving vital context and speeding up investigations. Analysts receive the same tools, workflow, and experience across all environments. But the data stays put.

Designed for the way security teams work

With CloudShark Enterprise deployed this way, you create as many analysis instances as you need. You could spin up one per customer, one per data center, or one per network zone.

Each deployment gives you:

• Local capture integration - tie directly into firewalls, sensors, and capture tools already in place
• Environment isolation - every customer or datacenter has its own clean, separate analysis zone
• A consistent interface - analysts use the same filters, tags, and tools everywhere
• Secure remote access - pcap analysis is done via web browser, with authentication and access control

You don’t need to build custom pipelines or copy terabytes of pcaps between environments. Your team just logs in and gets to work.

Built to scale with your needs

Whether you're onboarding your tenth customer or supporting dozens of isolated networks, CloudShark Enterprise’s unlimited deployment model means you can scale your visibility without scaling your headaches.

Your team shouldn’t have to fight the tools to fight the threats. See how MSSPs and global security teams use CloudShark Enterprise to bring their analysis closer to the packets - and make life easier for their analysts.