The CloudShark Lounge

The Customer Lounge is the CloudShark customer portal and license management website. All registered CloudShark customers will be provided with a Lounge account. If you have purchased, or are evaluating CloudShark Enterprise and would like to become a registered user, please send an email to and include:

  • Your name
  • Email address (this will be your username)
  • Job title
  • Phone number

During the installation process, the CloudShark Enterprise installer will automatically register and license the system through the Lounge.

Systems that do not have internet access can still be registered and licensed manually by the user via the Lounge. Once registered, the license file and licensed core packages will be made available for manual upload to the offline system.