Multi Service

Multi-service gateway testing with CDRouter

Multi-service gateways are typically configured with two or more independent, logical WAN connections, or channels, for different services, such as voice, video, and data. These service channels are then aggregated onto a single physical WAN connection through the use of VLANs. This allows operators to easily manage, route, and prioritize traffic from a large number of subscribers. CDRouter can easily test gateways that are configured for multiple services, ensuring that your products can deliver them effectively to subscribers and businesses. Read more...

Testing to reduce the big three broadband customer support problems

The most well understood case for product testing is in quality assurance while a home networking product is in development, or testing its integrity between firmware revisions. But testing before, during, and after deployment can also ensure that service providers reduce costly support calls and truck rolls. We asked some of our customers, some in the service provider world and others who develop management and support services for service providers, what the most common causes of service calls are. Read more...